Privacy Policy

Introduction

brtiderest is committed to protecting the privacy and personal information of our guests. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our facility or use our services.

By booking an appointment or using our services, you agree to the collection and use of information in accordance with this policy. If you have questions about our privacy practices, please contact us at [email protected].

This policy applies to information collected at our Tainan location and through our website.

Information We Collect

Personal Information

When you book an appointment or visit our facility, we may collect the following information:

• Name and contact details (phone number, email address)
• Appointment history and session preferences
• Health information relevant to providing safe and appropriate bodywork services
• Payment information (processed securely through our payment providers)
• Communication preferences and any special requests

Website Usage Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on the site
• Referring website or search terms used to find us
• Device information and operating system

Cookies and Similar Technologies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. You can control cookie preferences through your browser settings. For detailed information, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for the following purposes:

• Scheduling and managing your appointments
• Providing safe and appropriate bodywork services tailored to your needs
• Communicating with you about appointments, changes, or service updates
• Processing payments securely
• Improving our services and understanding guest preferences
• Complying with legal obligations and maintaining business records
• Sending occasional updates about services or promotions (only with your consent)
• Responding to your questions or concerns

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contract Performance: Processing necessary to provide the services you have requested
• Consent: Where you have given explicit permission for specific uses (such as marketing communications)
• Legitimate Interests: For business operations, service improvement, and fraud prevention
• Legal Obligations: To comply with applicable laws and regulations in Taiwan

Data Sharing and Third Parties

We do not sell your personal information. We may share your information with the following parties under limited circumstances:

Service Providers

We work with trusted third-party service providers who assist with business operations, including payment processing, appointment scheduling software, and website hosting. These providers are contractually obligated to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose information if required by law, court order, or governmental regulation, or if necessary to protect our rights, property, or safety, or that of others.

Business Transfers

In the event of a business sale, merger, or acquisition, your information may be transferred as part of that transaction, subject to the same privacy protections.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure storage of physical records in locked cabinets with restricted access
• Electronic records protected by passwords and encryption
• Regular security assessments and staff training on data protection
• Secure payment processing through PCI-compliant providers
• Limited access to personal information on a need-to-know basis

While we take reasonable precautions, no method of transmission or storage is completely secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

Data Retention

We retain your personal information for as long as necessary to:

• Provide you with services and maintain your appointment history
• Comply with legal, accounting, and regulatory requirements
• Resolve disputes and enforce our agreements

Appointment records are typically retained for seven years in accordance with Taiwanese business record-keeping requirements. After this period, information is securely deleted or anonymized.

Your Rights

Under applicable data protection laws, you have the following rights regarding your personal information:

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Marketing Communications

We may occasionally send you information about our services, special offers, or wellness tips if you have consented to receive such communications. You can opt out at any time by:

• Clicking the unsubscribe link in any marketing email
• Contacting us directly at [email protected]
• Informing us during your next visit

Opting out of marketing communications will not affect service-related messages, such as appointment confirmations or policy updates.

Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18 without parental consent. If we become aware that we have collected information from a minor without appropriate consent, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we will notify you by updating the "Last Updated" date and, where appropriate, by posting a notice on our website or contacting you directly. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: